Email inboxes around the globe are filled though January with a flurry of IT market and technology predictions. I’ve been guilty of writing them in the past but chose not to this year. However, a few people have nudged me and requested at least a summary or a few ideas on a few significant IT security areas to consider through 2020 (not predictions). One thing I can convey with certainty, is that fact we actually don’t know what will happen in the security arena moving forward, we can assume and theorise but don’t really know. The business and technology landscape has never been more uncertain, with well skilled and financed attackers (at times more so than the defenders) due to the potential for immense rewards. To that end organisations need to be aware, pragmatic, agile with effective security controls and actionable remediation strategies to help them deliver “Secure IT”.
So, what might happen
The “Windows 7” platform will be a highly targeted attack vector (whether embedded, full function or other). Whilst many users remain emotionally and operationally wedded to the now reliable and robust legacy operating system, the end of operating system support and patches for Windows 7 software platforms means enterprises as a minimum must evolve away from Windows 7 to Windows 10 or to another secure and supported operating environment. If a move from Windows 7 cannot be undertaken in a timely manner, compensatory controls for example the use of virtual patching may add a layer of defence but that will very short lived. A move from the Windows 7 operating platform is the only outcome to maximise user and system security.
Next up, “connected things”. IOT is the collective term frequently used to describe connected devices, often without an interface for human input but “connected things” collect, process, transmit and sometimes store data. The sheer volume of connected things increases the security challenge with defenders requiring real time visibility, always on controls as they seek to minimise or eliminate the potential for attack. To make matters worse, many of the “things” become invisible to the human eye hidden in ceilings, behind walls or embedded in other devices. But they remain highly visible to attackers are easily located with simplistic scanning tools and can be used to launch highly damaging attacks (or as a beachhead to enter a networked environment). Visibility visibility visibility is everything – you can’t secure things you cannot digitally see. Connected device visibility platforms or advanced NAC systems help to determine the type, status, behaviour of all connected devices. This allows them to determine posture, grant and revoke access, supply data inputs to asset and CMDB databases but more importantly to help organisations to create and maintain a baseline of “normal or known good security”.
And last but not least, “the human vector” remains a key consideration in 2020. Un-informed users have the potential to become the weakest link in the security chain, but informed, engaged, security conscious users become one of the most significant elements of optimum security. Users have the power to make intellectual and dynamic decisions, interpreting situations in a way technology based controls cannot. With users as educated, security advocates and technical security controls working together in harmony, end to end optimum security becomes a reality not a dream.
As a recap, to maintain a security by design and by default in 2020 for users, business & consumers, three areas will be high on my list:
- Acceleration of the move from Windows 7 (or to secondary compensatory security deployed if a platform move is not possible)
- Optimum visibility of connected things (traditional connected devices and IOT) to ensure they can be located, patched, secured.
- Inspirational education of “the human” to intentionally become the strongest security link in the digital chain.
Through 2020 we must strive to make intentional security simple to consume, manage, operate and EFFECTIVE. This will help users, organisations and the industry to shift the current mindset and position security positively as the essential enabler of the digital world. Its time to start now, start today.
Until Next time.
Business Line CTO Networking and Security – Computacenter UK
In this blog, we look at how taking a Zero Trust approach to developing and provisioning apps can help to prevent security breaches.
Guest blog from Simon Minton, Global Cyber Security Advisor at Cisco
The security threat of using apps
Sharing meeting notes. Processing customer transactions. Logging expenses. Signing contracts. More and more business processes are getting the app treatment. And that means more and more data is being exposed to potential security threats.
How businesses are using the cloud
To ensure apps deliver on stakeholders’ agility and efficiency expectations, organisations are increasingly using the cloud to provision functionality to users both in the workplace and beyond. Apps aren’t just being provisioned via the cloud; they are being developed in the cloud too – and that introduces another layer of complexity and risk.
Cloud-native development enables organisations to build and update apps quickly. But the speed at which apps evolve can result in security being overlooked – especially as organisations increasingly bring application development back in-house due to its strategic and competitive importance.
Join the DevSecOps revolution
The need to balance security with agility has given rise to a new operating model in the app development world. DevSecOps isn’t just about adopting new processes and tools; it’s about adopting a new mindset in which everyone in the app lifecycle is responsible for security – whether they are a developer, a business stakeholder or a user.
What is DevSecOps?
DevSecOps shifts security from a bolt-on activity late in the process of application development, when much of the architecture has already been defined, to a fundamental part of the design, build and continuous delivery.
In order for DevSecOps principles to take root in an organisation, developers need to be encouraged to take ownership of security, much like they are incentivised to develop metrics around application availability and performance.
Reducing the impact of data breaches when using apps
Most data breaches occur from two interlinking scenarios; an exploitation of either the application itself and/or exploitation of the infrastructure hosting the application. Several recent high profile breaches occurred because of a misconfiguration of the supporting cloud infrastructure. The shared security model adopted by all cloud providers puts the onus on its customers to ensure that cloud services are properly configured.
Ensuring developers and IT security teams work together to proactively remediate misconfigurations in an application or infrastructure can help to reduce the impact from an incident or breach. Data analytics will be increasingly important for both teams when pinpointing application and cloud misconfigurations as well as malicious activity.
Monitoring solutions that leverage machine learning and behavioural modelling can provide visibility of activity not only on the network but also within the development environment and across cloud resources – which can act as an early warning of a potential security breach on an app or within the broader ecosystem.
For example, Cisco Stealthwatch collects and analyses network and cloud telemetry and correlates threat behaviours seen locally within the enterprise with those seen globally to detect anomalies that might be malicious.
To trust or not to trust?
Advanced threat detection solutions can also help to identify policy violations and misconfigured cloud assets that could compromise the future security of an app. But visibility into potential app vulnerabilities needs to go one step further.
With internal and external developers increasingly using internet-based open source elements, such as software libraries, to accelerate time-to-market, apps have become a patchwork of unseen – and often unknown – components. All of which could introduce unexpected risks and dependencies.
Around 80% of an enterprise application is created using open source software libraries downloaded from the internet. Organisations often have very limited understanding of the risks inherent in these libraries or lack the policies needed to remediate known vulnerabilities.
Adopting a Zero Trust approach to app development
By adopting a Zero Trust approach (where everything must be validated before it can be trusted) to app development, organisations will be able to identify potential security flaws much earlier. This will not only save time and money but also avoid reputational damage.
A Zero Trust approach can also be extended beyond the development stage to the entire lifecycle of the app. Users and devices accessing apps also need to be regularly validated to ensure they are not trying to launch an attack or steal data.
By getting smarter about how they provision and develop apps from the cloud, organisations will be able to protect thousands of employees and customers and provide a richer and safer app experience.
Everyone loves a sequel – just look at how well the latest Toy Story instalment is performing at the box offices. But there’s one sequel that we could all do without: Ransomware 2. It’s back, and like the best horror movie villains, it’s nastier and bolder than ever before.
Ransomware 2 has already claimed a number of high-profile victims. At the end of June, two US cities paid around $500,000 each to get files and data unlocked following successful attacks. The bill for Norsk Hydro, a global aluminium producer, was even higher. It didn’t pay the ransom, but it still paid the price.
The entire workforce had to resort to pen and paper when ransomware took hold across 22,000 computers in 40 different countries – Norsk Hydro is still recovering nearly three months later. On average, a ransomware attack results in seven days of downtime.
Although the Norsk Hydro’s tough stance has boosted its reputation; it’s also damaged its bottom line – the cost of the attack has already topped £45 million. The company is not the first to end up with a multi-million dollar bill: the Baltimore City government was hit with a massive ransomware attack that left it crippled for over a month, with a loss value of more than $18 million.
The resurgence of ransomware is not surprising – it’s a proven business model and a repeatable one. It works not only at an enterprise level but a personal level too. Individuals can be just as willing to pay a ransom to unlock personal data, such as family photos and financial files, if they are the targeted by an attack.
So how do you avoid joining the ransomware ranks? Although ransomware is powered by malicious software, it still needs human interaction to succeed. Just one click on a spam email or an infected ad is all it needs for a ransomware attack to be initiated. Even a visit to a legitimate website can land you in trouble, if the site is infected with code installed to redirect users to a malicious website.
Better user education can help prevent ransomware being unleashed – whether it’s on a home device or a business computer – but it will never completely eliminate the risk. So organisations need to be ready to fight back when the ransomware ball starts rolling, which means they need robust protection from the DNS layer to the email and the endpoint.
Blocking spam and phishing emails along with malicious attachments and URLs is an important first step. But the need to balance employee flexibility with IT security means the net can never be fully closed.
Even if someone clicks on a malicious link or file, organisations can still supress an attack. If ransomware can’t connect back to the mothership, it can’t be activated.
With thousands of DNS requests being initiated across an enterprise every day, detecting which ones are genuine and which are malicious requires highly sophisticated technology. Instead of proxying all web traffic, intelligent ransomware defence solutions will route requests to risky domains for deeper URL and file inspection. They will also be able to draw on contextual security to identify unusual and potentially unsafe requests from individual endpoints.
These insights enable IT teams to make quick risk judgements that block threats without blocking genuine business activity. With new risks emerging all the time, ransomware defence solutions need to receive constant updates on the latest sources of malicious content.
If the call back to a command and control server is successful, there are still ways to contain a ransomware attack before it proliferates across an entire organisation. For example, dynamic segmentation can prevent ransomware from travelling across the network – helping to avoid a full-scale outage as experienced by Norsk Hydro.
By taking a layered approach to security, organisations and individuals can mount multiple defences against ransomware whether it’s launched via the web or email. And they will need every one of these defences because Ransomware 2 looks like it’s going to be a blockbuster. Ransomware damages are predicted to reach $11.5 billion in 2019.
Stay safe until next time.
Business Line CTO Computacenter UK – Networking and Security
Happy New Year and I hope the festive break was “a break”. Some continue to work throughout the festive season (or the global economy would meltdown), but for many back to work for 2019 started in earnest this week. I have so far avoided 2019 “predictions”, “prophecies”, “educated articulation of interesting stuff” to date based on so many of them circulating the social media and email landscape. However, a fair few messages asking for a perspective on the networking and security world for 2019 have stimulated me to scribble a few words.
And here comes the shock, I will be quite boring with my summary of the market and technology impacts for 2019 (well at least the first half) because I will continue to encourage to all who will listen that the most important edict they can institutionalize in their own psyche and the organisational operational IT approach is to ensure the basics are “brilliant”. Modern business should only have a single state, secure business with an unintentionally insecure environment almost unthinkable in the digital age. As the creation, processing, analysis and management of digital data streams continue to underpin and energize both user and business outcomes an intentionally secure by design philosophy is the only way to stem the attack tide.
Security isn’t the task of security professionals alone, but every application or system user with a level of consciousness about the consequence of breach or failure must now acknowledge “intentional security” is the responsibility of all.
Ensuring the basics are brilliant, with security controls mapped to business activity, outcome and consequence, with auditing and automation leveraged to optimize operations will increase the level of certainly of a user or organisations security posture.
· Privileged account security
· Multi factor authentication
· Managed encryption.
· Vulnerability management PLUS
· Identity management PLUS
· Enterprise anti phishing with associated user education
· Intelligent endpoint security (user or things)
Can you embrace how boring the list above may seem – hopefully that’s the case. The list above are subset of the “Brilliant Basics” that MUST underpin the secure defences of all. You are possibly about to click away from this screen buoyed by the view “we have got all of those” and that may be the case. But even with great guidance from Cyber Essentials, CIS, NIST, etc many organisations I meet are a snippet of “luck” away from a comprehensive breach due to absence, failure or poor execution of the controls above with the negative consequence avoidable.
If there is no auditable and actively managed operational state of the items mentioned above integrated together to ensure security is seamless, intentional, proactive why consider the wealth of advanced and esoteric new products showcased daily – get the basics right.
So my 2019 ask so early in the year is to be brutal and rigorously appraise the brilliance of your “basic” security controls. Are they operational consistent, audited, integrated, holistic, bidirectional from an information and threat exchange, automated where possible – score your current state.
Why make it easier to be breached when organisations highly engineered, often very expensive, operational complex defences fail due to the failure to control the controllables or optimise the known basic elements.
Until next time.
LOB CTO – Networking and Security Computacenter UK
Note: This perspective is the viewpoint of Colin Williams and does not constitute an opinion of Computacenter Group.
This must be the “strangest” of strange states as our consumer society evolves from zero “Black Fridays” to two – and gives my original article a second lease of life. The early bird resellers launched Black Friday part one last week attempting to steal a march on the masses, but the real frenzy and furore starts now with the default Black Friday fast approaching followed by Cyber Monday just around the corner.
These two shopping days were absent from my childhood as I lived a world of window shopping that on the odd occasions evolved to in store browsing when I sought to interact and engage with the myriad of products I hoped I could one day afford to buy. Click and collect didn’t exist but via a very thick paper based catalogue “click and deliver” was a highly rewarding activity with the click of buttons on the home phone followed by that feeling of Christmas when the catalogue item was delivered via the postal service (nothing ever fitted or looked as amazing as the catalogue pictures).
But as we fast forward to the present day with frequent announcements of the demise of the high street, much of our in store browsing is online (and frequently from a mobile device), click and collect / deliver an essential way of life and our approach to product selection and purchasing is now unrecognisable from a decade ago. Our immersion in social networks, digital procurement platforms and financial systems have helped to make many of us digital by default when we shift into product buying mode because the sheer breadth of offerings and convenience is unmatched.
But it comes with a health risk. The “digital me (or you)” and our always on entity existing on both known and unknown public platforms, ensures we become valid targets for attackers seeking to emulate our digital personas for financial gain. Black Friday signals the start of one of the busiest and most frenzied trading weekends of the year. The mix of in store and online price reductions results in both “want and need” based purchasing to ensure “too good to be true” deals are not missed, culminating on Cyber Monday with an online price war second to none.
Secure business, secure purchasing, secure user experience are often assumed by customers without a second thought of the cyber threat spectre waiting in the wings. This leaves many combing the net for deals, offers, codes or any other digital token to make “cheap” even “cheaper”, blissfully unware that many of those “benefits” are fake, malware ridden or designed to harvest personal credentials for future use.
Cyber Monday 2017 surpassed $6.7bn of sales which for both retailers and cyber treat actors is a prize too lucrative to ignore (stat CNBC). For retailers, getting the security basics right will be essential to ensure successful and secure consumer trading outcomes. DDOS mitigation, enhanced phishing protection, web application security, anti-malware, access review and least privilege are essential controls that must be tested and optimised in advance of the starting gun for Black Friday.
For consumers / users, education and heightened levels of cyber vigilance plus a realisation that too good to be true – “is too good to be true” when interacting with online systems prior to and beyond the Black Friday / Cyber Monday weekend. This is the time of year where spam and phishing Email volumes reach unprecedented levels with social engineering used to make those “offers” too compelling to ignore. DONT CLICK emails for “amazing deals and offers” – pure and simple as a moment of weakness may result in malware, ransomware or other forms of compromise taking hold of your digital persona and potentially that of your company. Its safer to visit the website of the vendor in question “directly”, no need to click a link that may not be from the company in question.
If you want to be “online smart” a few simple things can deliver HUGE security enhancements to your Black Friday shopping experience. Ensure you turn on the two-factor (or multi) authentication and notification options on your various online email services and accounts with further security improvements gained by using a password manager to ensure different passwords are applied to various services you use.
Building the walls higher just won’t do, both vendors and consumers must work in tandem to ensure the most secure possible online and digital trading experience is realised by all reducing the potential for data breach or subsequent misuse.
Safe and happy shopping during Black Friday and Cyber Monday 2018 (and beyond).
Until next time.
LOB CTO UK: Networking and Security – Computacenter UK
Things just became really interesting.
The recent news is awash with worrying claims from a credible source of “hidden” spying chips embedded within the motherboard of a leading server manufacturer. As yet, no manufacturer has released a statement confirming their existence but the information illuminating the potential is compelling. Surely it forces us all to consider our own personal, personal and professional “digital state” in this heavily connected world. Do we technically appraise every computer based device we use at design and component level to determine the source, use and security impact of all of the minute elements that make the device work. Of course we don’t, not only would the majority of us struggle to find out how to even open the device (have you tried to open a modern mobile phone with the myriad of specialist tools and hidden pressure points to make things pop open), we no way of actually understanding the function and outcome delivered by the components (when they work in harmony).
Can we be sure the most innocuous of household device has no secret and potentially malicious embedded elements that whilst not explicitly installed to be utilized in a nefarious way in the right hands can’t be leveraged to invoke a surveillance, recording or tracking function? It is this total ambivalence to the likelihood of it, until possibly today that means the potential may be more likely that we ever dreamed.
The days of hardcoded firmware delivering static intelligence to all but the most expensive and programmable devices is from a bygone era. Even the simplest digital device consists of user or system driven remotely programmable aspects that in some cases are core to the function of the device. Whether it’s used from software updates, device troubleshooting or in the case of some advanced modern vehicles to deliver totally new functionality, device or system programmability is a fundamental aspect of modern IT that enhances the consumer or user experience by making it “personal”.
Could we be shifting to a position of worry so great that we “sweep for bugs” when entering a room or prior to switching a device on in true James Bond mode – highly unlikely. But I suggest the recent announcements will ensure many IT leaders and operational teams increase the priority of network based security visibility platforms, AI or machine learning systems that examine and re-examine the most granular elements of telemetry and security aware behavioral analytics platforms that understand things we can’t comprehend.
Ask yourself when considering the IT platforms that underpin your business (or social existence), what can you really see, are you sure you know how they work and do you really understand the security heart that beats within?
Who would have thought, we are not even close to the iconic year 2020 and already we may be worrying about the moral intent in the digital soul of our machines. The future ahead is likely to be way more interesting than we have ever previously dreamed.
Until next time.
LOB CTO UK – Computacenter Networking and Security
It has become an intellectual tug of war to determine which is more important in the “connected” or “digital age” – networks or applications. Silly argument I hear you say, it’s obviously the …… not easy to answer. In the pre-connected world (if it really did exist), personal computing was as personal as possible, with no connectivity to / with anyone else. Local application, local storage, local processing and a local user made the need for a network superfluous. Fast forward to the present day with distributed processing, “the Internet”, streaming, “always on”, cloud based interaction and a socio digital culture with collaboration and engagement at its core. Without a network, the media rich, highly collaborative now fundamental “always present and connected” mode we embody at work or play is at best compromised and at worst eliminated.
We cannot envisage a world where the network doesn’t work, whether mobile carrier based entities or the home Wi-Fi, if you can’t connect you won’t connect. I spend most days in positive disruption mode challenging colleagues and customers to rethink the traditional approach to enterprise networking with the onus on automation to unlock agility and consolidation to drive simplification. The enterprise networks that underpin today’s digital reality are a wonderful amalgam of technology, people, process plus twenty years’ experience of “getting things to work”. But more is required by the network than a functional existence, as the carrier of our “Digital DNA” an optimised, flexible, agile network holds to the key to many of our future successes. It’s time to be “bold” – to embark on the network evolution required enterprises must dare to dream and envision the secure transport layer required for enhance current user interaction and energise future business outcomes. And when the dream presents the storyboard of how things should or must be, “make it so”.
Technical feature wars labouring the technology based rationale for network modification will be fruitless with a dead heat between vendors the likely end result. Only a user experience driven or business change inspired network transformation agenda will contain the intellectual and emotional energy required to overcome the cultural tides ahead. Wait and see changes and nothing, the time for change is now. With the right network, with tomorrow’s network today a potentially business limiting factor becomes business enabling. And not forgetting, if you get stuck – drop me a line.
“If you can’t connect you won’t connect”
Until next time.
Chief Technologist Computacenter UK – Networking and Security.