2014 really was the year that was. Information Technology (IT) has for quite a while threatened to play such a fundamental role in our lives that we would struggle to function without it. In my opinion 2014 was the tipping point year where the silos between “technology” at home, play or work blurred into one – “a SMART one”. Through 2014 something SMART with a processor, memory, storage and a battery at its heart became the secondary brain that the developed/developing world leveraged to optimise and enhance “living”. Personal & work smartphones became just “smartphones” as BYOD moved from a disruptive marketing fad to an important catalyst for end user behavioural change within organisations. Mobile working, once the poor relation of “working in the office” became the must have work mode through 2014 opening the door to transformed organisational working outcomes through 2015 – watch this one as it should be the biggest technology user led transformation yet.
The internet of “stuff” (I’m bonding the Internet or Things and Everything) with sensor packed connected devices always on and transmitting data across the wireless airspace emerged as the new battleground for customer service and market control. The IOT/IOE topic gained a head of steam through 2014 but watch it fly through 2015 as connected devices leverage harmonised data to really behave in a “human SMART” manner. And as I briefly continue with the key stories of 2014, I will be remiss not to discuss the shift from “cloud HYPE” to “cloud RIPE” as cloud service providers on mass utilising software-defined datacenter, network and security ideals presented an increasing portfolio of real world, customer validated services that deliver essential outcomes to a now captive and receptive enterprise audience. Cloud is now here ………..
Phew – all in all there was an abundance of IT good news through 2014 that should act as a springboard for greater things through 2015. But was it all good news? Back to the recap, an ever increasing population of mobile device users, generating masses of then stored or transmitted information, talking to sensors that transmit or store masses of information, that interact with enterprise IT systems that process and store a mass of information and so on and so on must be a good thing. When leveraged for beneficial personal, customer, enterprise or society based reasons the potential to drive value is unparalleled. However that same footprint of rich, relevant, always increasing data/information is equally digital gold for hackers who aim to utilise it in completely different manner.
The result, 2014 also saw a rise to unprecedented levels of one of the biggest concerns now at the executive top table, “security breaches”. With hacks now the norm within end user, offline / online enterprises and even nation states, 2014 and the mass of data moving freely around the heavily digitised world changed the importance personal consumers and enterprise organisations placed on information security. Since the dawn of the modern IT era, IT security has been just that “security for IT devices” often developed and managed by technologists. 2015 will see a major acceleration of a trend already permeating the enterprise with IT security a fundamental core of “enterprise information security” (that adopts a holistic view of enterprise end to end business security posture that includes IT). Security not a top priority through 2015? – not an option!
But no more talk about 2014, 2015 is here and its now. If 2014 was a dry run for the new face of people centric, end user fulfilling IT, 2015 is the year to make it happen. The end user is now king and long live the king (and queen). Stay tuned as we continue with this topic – (well at least for another 11 months).
Until next time.
The British are famous for being quite reserved, at times cynical and in the views of many not that good at celebrating success. However all of that changed a fortnight ago when London 2012 captivated the nation. In the worlds of Lord Coe “we did it right”, and how we did it right. But the countrywide euphoria and team GB success wasn’t the only high point, “the Network worked”.
I must admit that I hoped it would but still feared the worst. This was set to be the “Digital games” and at times I joined the many prophets of doom prior to the Olympics with forecasts of network slowdowns due to the volume of standard and high definition video expected across worldwide networks. But like “Y2K” and many of the previous “digital Armageddon’s” nothing untoward happened. The digital universe underpinned by the Internet and mobilised by the new wave of highly interactive mobile users, watched, snapped (digital photos), streamed (video, online content) and “shared” when they wanted to – how they wanted to. And the Network just “worked”.
The recent figures released from the BBC are compelling and surely throw down the gauntlet for the Olympics in Rio 2016.
55m (global) and 37m (UK) browsers to the BBC Sport site in total across the Games (with the previous record for a single day was 7.4m global and 5.7m UK). And the records continued to tumble with 106m overall requests for BBC Olympic video content, more than double seen for any previous events. And let’s not forget our “on the movers” with 34% of the daily users mobile browsers with 12m requests for video from mobiles. I cant end this BBC digital roundup without mentioning my daughters favourite, “the BBC Red Button” with 23.7m viewers to the 24 SD, HD and Freeview streams throughout the Games, and every single stream seeing at least 100,000 viewers.
This leads me to a recent enlightening meeting with Jeremy Wallis the UK CTO of Netapp with discussions of the pervasiveness of 10Gb Ethernet as an enabler of simple, high performance storage connectivity. Checking back to the BBC figures, 2.8 petabytes of content was requested across the Olympics, with the peak traffic moment occurring when Bradley Wiggins won Gold with over 700 Gb/s. This is a sounding cry for those who forget to place storage and the network hand in hand.
Away from the anecdotes the hard numbers highlight the “network” took everything thrown at it across the Olympics period and more and just delivered. It even endorsed a working approach we have dabbled with from the earliest network “connected” environments – remote home & teleworking. Who can forget those empty central London streets and congestion free trains and UK PLC on mass where possible “working from home” (ok, maybe the park on a tablet computer). The remote access and corporate connectivity platforms seamlessly handled not just the existing corporate remote worker pool but also the short term “Olympic home worker” pool without a hiccup – surely heralding a new dawn in organisational approaches to redress the work life balance.
And what now, do we applaud gleefully the magical performance of global networks and shrink back into the “old way” of doing things. I suggest not, as the digital template delivered and embraced for the 2012 Olympics has surely proved the network is not only here to stay but is now a fundamental part of who we are.
Maybe those 70s and 80s SciFi films weren’t that far off the mark after all.
Until next time