A few months ago I scribbled about the need to develop and deploy Information Technology systems (“IT”) now with 2020 in mind. In “Arthur C Clark” style I discussed the need for a change of thinking and the importance of considering all of the interconnected elements (many quite embryonic), due to the astonishing level of business change currently affecting us all. Through 2015 it has become apparent that the year 2020 shouldn’t be deemed a distant milestone, we need whatever we envisage “IT” will deliver in 2020 – today.
Data isn’t exploding, it has already exploded and will do every second, minute, hour of every day. We may never successfully control it but many will harness it to unlock unimaginable personal and business value. The connected society will continue to be the heartbeat of everything we do (and I do mean everything) and both personal & business expectations will increase every time benefits are realised. Whether it’s the relentless march of smart devices (even I have an Apple watch), the rise and rise of the “app for everything” culture (ok, nearly everything), the Internet of things optimising our everyday existence or always available (but not always effective) Internet / device connectivity – we are now a “connected device” dependent society. Our imagination is the catalyst for digital entrepreneurship energised by the view IT “can”, but the gloss is not without a little “matt”. If digital business gain must be balanced or is tempered by digital data loss is it really at gain at all. Maybe agile security is the new must have security persona as systems that learn and evolve as threats and attacks evolve must be the only effective way forward
And that means the personal and business outcomes previously considered “too radical” or “far out there” are many of the outcomes EXPECTED today. We have been here before and dare I say it, many times through previous IT revolutions or business evolutions. Each time the step change was delivered in somewhat controlled proportions and allowed the essential but at times loose coupling of IT and business to be maintained. But it feels different now, very different. The expectations of enterprises today buoyed by the belief that software can achieve “anything” and the connected enterprise can stitch together the business fabric required, is straining traditional IT operational models, architectural frameworks and delivery outcomes. The people change impact is underplayed, often overlooked but key to the successful and long lasting evolution to a truly digital enabled enterprise. The fallacy that IT and business can run as separate entities is misguided. IT & the business must be interlocked to such an intimate and fundamental degree that even non IT bound businesses may fail to be effective without IT in the midst of the current “digital economy”.
The expectation of “IT 2020” realizable today is effecting application development and release to a profound degree. The change can no longer be avoided and even for the more traditional enterprises, accelerated/iterative development (“agile like”) and operational styles are no longer activities undertaken by “others” but essential modes required to keep up (forget about even moving ahead) with a business landscape changing at warp speed. And as the power of “IT 2020” really accelerates with the IOT/IOE quasi social experience becoming the norm, we will start to experience today the benefits of people and systems intimacy that will underpin our societal existence in 2020.
Things really are different now and for me different is good unlocking possibilities and opportunities for all. With the market change agents continuing to blaze the trail with everything from healthcare via video or personal payment systems on a watch to home energy management via a Smartphone, the IT systems of today must change to ENABLE or they will hinder change. That’s why 2020 is too late for 2020 IT – that time is now.
Until next time.
Chief Technologist, Computacenter UK – Networking, Security, UC