Last month, Andy talked a bit about our Helping Clients Succeed project. While I hate to go over old ground, this has been a rather central task for all of us Associates over the past couple of months (along with the small matter of an upcoming presentation to Mike Norris-Group CEO). This month we also had the privilege of interviewing candidates for next year’s intake of Associates ahead of the various assessment days that followed.
Firstly, I’ll pick up the Helping Clients Succeed baton to go through the last two days of the course which consisted of negotiation training. This was the final chapter before we present our solutions in early December.
“Negotiation training was one of the most interesting, useful and indeed pertinent training courses that we have undertaken so far.”
Negotiation training was one of the most interesting, useful and indeed pertinent training courses that we have undertaken so far. After going through the theory of handling negotiations, we were then let loose upon each other in various group scenarios with the aim of creating a win-win for both parties.
The practice of collaborating between teams, leaving the ego at the door and achieving a compromise so that both parties can walk away satisfied is a concept that took a little while to sink in. However, by our final negotiation of the day, an amicable win-win was definitely (finally) reached.
During November, the assessment centres for next year’s group of Sales, Service Management and Line of Business Associates began. I think I can speak for all of the associates in saying it’s been an honour to be involved in this process by way of the pre assessment centre interviews. At this early stage, current associates are paired with senior members of the Computacenter management team in order to gauge candidates before they are put forward for the assessment centre.
“I think I can speak for all of the associates in saying it’s been an honour to be involved in this process by way of the pre assessment centre interviews.”
For this process I was aligned to fellow blogger Colin Williams (Networking Line of Business Practice Leader) to undertake the interviews. This was an interesting full circle for me as it was Colin and former associate Matt Lovell who interviewed me a year ago!
The assessment centres present a dichotomy to candidates that can be difficult to manage. How can you excel individually while working as part of a team? I felt that the answer to this was exemplified during our negotiation training. Computacenter is a £3 billion turnover company in an IT market worth in excess of $3 trillion globally. In order to achieve and stand out in such a vast landscape, a focus must be maintained on achieving team wins. Whether this is a team of candidates in an assessment centre, a line of business or sector sales team, or the wider Computacenter team, if you are able to push towards your individual wins whilst helping those around you succeed and win, your success and impact will always be better for it. As we move into late Q4, and for us Associates past the half way point of our programme, this win-win mentality is needed now more than ever.