One of the areas that I’m increasingly reflecting on in my day to day dealings with partners and customers is the changing nature of some of the established IT ecosystems and the disruptive influence that the SMAC stack (Social, Mobile, Analytics & Cloud) is having on them. The changes are far-reaching and permeating all layers of traditional IT infrastructure such as Software, End Points, Networking and Datacenter technologies.
Nothing is making this more apparent to me than in our Group Mobile project that we are running to deliver enhanced capabilities and improved ways of working for our own staff and ultimately our clients looking to embrace this next wave of opportunity, innovation and efficiency.
During a recent analyst event we held, one of our customers who a leading global automotive manufacturer was sharing the exponential growth of end-points expected to impact their infrastructure over the coming years. I was somewhat startled at the predictions as I was purely thinking in the context of their employees and their growing demand for mobility until it was pointed out that they are also intending to bring their production vehicles on-stream over the coming years! The opportunity for them to collect analytics from the use and performance of their ‘product’ will provide insight to improving every single aspect of their value chain in the years to come.
Whether it is the “Internet of Things” or increasing demands for employee flexibility and mobility the infrastructure of tomorrow will increasingly require horizontal interoperability between the various vertical markets and IT ecosystems to enable the full potential of a connected experience. Creating platforms that are communicable, operable and programmable across devices – regardless of manufacturer, model or vertical sector – will be required. The vision is that connectivity between people, processes and ‘things’ should work seamlessly for businesses to truly flourish at scale.
Despite the fact that many emerging vendors are working towards interoperability (just look at the recent change in strategy from Microsoft to enable Office on Apple devices), the present fragmentation – in terms of devices, operating systems, software and a wide range of different connectivity protocols – remains in my view one of the greatest barriers for IT to crack to enable broader adoption. However, we do see some players out there taking the lead in building Enterprise grade platforms that allow us to abstract some of these dependencies and allow IT to enable their businesses through exploiting intelligence, agility and user/consumer empowerment with architectures that transform the way they engage with their systems.
We’re getting close to deploying a platform of this type into production ourselves. Our aim? – to really validate whether this provides us the opportunity to build our own particular ecosystem of technology partners and systems (old and new) to improve not only our own ways of working but drive Enterprise Mobility in this brave new world of consumer led products and services.